Support
Questions about Fieldscan Bench? Email [email protected].
Is the App available?
Not yet. Fieldscan Bench is in development and is not in the App Store.
How do I restore a purchase?
Restore Purchases is on the upgrade screen in the App. Use the same Apple ID you bought with.
- Open Settings and tap your plan under Plan.
- Tap Restore purchases.
If nothing is restored, check that you are signed in to the App Store with the Apple ID you used, then try again. Purchases are handled by Apple; refunds are requested from Apple at reportaproblem.apple.com.
What is free?
Scanning, the library, search, reminders and exports are free and unlimited.
What do Punchlist and Punchout add?
Punchlist: photo punch items with tags and notes, open or closed status with categories, a PDF closeout report and punch CSV export. Punchout: everything in Punchlist plus systems and subsystems, completion rollups by system, and system package export with sign-off lines.
Is it a subscription?
No subscription is required. Each tier leads with a one-time unlock, with a yearly option. Yearly plans renew until cancelled in your Apple account settings. Prices will be shown in the App Store.
Which devices?
iPhone and iPad running iOS / iPadOS 17 or later.
Can I rely on captured values?
Suggested values are suggestions. You confirm every field, and you should always check against the original plate or certificate.
Where is my data?
Only on your device. There is no account or server, so we cannot see or recover your data. See the Privacy Policy.
How do I get help?
Email [email protected] with your device model, iOS version and what happened. Please do not send passwords or full card numbers.
Contact
Walker United Group LLC
Email: [email protected]